How to Fix 500 Internal Server Error on Your Website

A 500 Internal Server Error means something went wrong on the server. This guide helps you diagnose and fix the most common causes.

Steps

In iPanel, navigate to your website management page and click the Log Viewer tab.

[screenshot: log viewer tab]
Click the Error Log tab (marked with an AlertCircle icon) to see PHP or application errors.

[screenshot: error log tab]
Review the most recent error entries. The error message usually points directly to the cause.

[screenshot: error log entries]
If the error mentions a specific file, use File Manager to inspect or fix the file.

[screenshot: checking file in file manager]
Common causes: incorrect file permissions (should be 644 for files, 755 for directories), corrupted .htaccess file, or PHP memory limits exceeded.

[screenshot: common 500 error causes]
For PHP memory issues, go to the PHP Manager tab and increase memory_limit.

[screenshot: increasing PHP memory limit]
After making changes, reload your website to check if the error is resolved.

[screenshot: reloading website]

Tip: If you recently made changes to your website that caused the error, revert those changes first. Check backups if needed.

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