SSL certificate errors can prevent visitors from accessing your website securely. This guide covers the most common SSL issues.
Steps
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In iPanel, navigate to your website management page and check the SSL card for the certificate status.
[screenshot: checking SSL status]
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If the certificate is expired, click Renew to get a new certificate.
[screenshot: renewing expired certificate]
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If the certificate shows a domain mismatch, ensure the certificate was issued for the correct domain name (including www and non-www).
[screenshot: checking domain name match]
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Check the Let's Encrypt Logs for any issuance errors.
[screenshot: checking Let's Encrypt logs]
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For chain errors, ensure the CA Bundle (intermediate certificates) is properly installed.
[screenshot: checking certificate chain]
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Verify your domain's A records point to the correct server. Let's Encrypt validation requires DNS to resolve correctly.
[screenshot: verifying DNS for SSL]